Can i return verizon equipment to ups
Jan 19, 2009 · A half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon?Sep 1, 2020 · UPS won't take it without a "return number." I do not have any communication about a return number in my email, nor can I find it in my account. I tried calling, but your service won't take my PIN or the temp pin you sent as the it does not recognize my key punches. I also can't find any way to create a return label for Fios Equipment on your site.Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or at one of several Verizon FiOS TV storefronts. Understanding your options when it comes time to initiate a Verizon equipment ...
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If your device is eligible, you can enroll in Extended Warranty on the Services & Perks page in My Verizon:*. My Verizon website: Navigate to the Services & Perks page.Scroll to the Extended Warranty section, click Get it now and follow the prompts to add Extended Warranty.; My Verizon app: Scroll to the Device Protection section and tap Learn More.Tap Enroll for the lines you want covered.Verizon's 30-day free trial for non-customers to experience unlimited data on their fastest 5G network is now available. Verizon has launched a free trial offering 30 days of unlim...UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for Verizon's ...Installation of Fios TV includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes) and programming the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also perform needed outside work, including ...Being told I haven't returned equipment, then charged over $400 - I RETURNED IT SEVERAL WEEKS AGO!!! 02-21-2017 11:06 AM. My account was cancelled on December 8 and on December 9, I was sent a "kit" that included a return box and some labels. I needed to return the DVR box, but I had purchased the modem/router so I was supposed to keep that one.Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...After the failed tech attempts, verizon told me my modem must be defective and would send me a new one (at a cost of course of like $2.50/month). They specifically told me a return pre-paid shipping lable would be in the box to return my old modem. If I didnt return the old modem they would charge me for it.Follow these two easy steps to complete your return. Step 1. Find The UPS Store ® nearest you. Step 2. Bring the QR code we sent you by email or text and the following Frontier equipment. No boxes or labels are needed. Your equipment return link is invalid and may have expired. Please contact support, thank you.Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...There is a different process for returning your trade-in device . A restocking fee may be charged when returning your new device. Refunds may take up to 30 days to process. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. You must return everything that came in the box with the device, like the USB ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ...Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken ...After the failed tech attempts, verizon told me my modem must be defective and would send me a new one (at a cost of course of like $2.50/month). They specifically told me a return pre-paid shipping lable would be in the box to return my old modem. If I didnt return the old modem they would charge me for it.How to trade in devices with Verizon · You need the device ID to do a trade in. · Continue with your trade-in by choosing a payout method and your trade-in return&nbs...01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...EDIT: A quick call to local UPS Store, I need to have a return documentation from Verizon in order to ship Fios equipment with them. The lady in the UPS store said that they cannot process the equipment unless it is accompanied by this paper.Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Also know,where do i return my verizon device?We offer one of the options shown below for backuCorrect answer: I am moving to an area that Verizo Long story short for some reason I was sent a Home Control & Automation Starter Kit when I moved my FiOS service, which I did not want. I called to cancel the service and return the kit, using a UPS label provided by Customer Service and well within the cancellation period. Yesterday I got a notific...Verizon will send you a return kit in the mail that includes instructions on how to return your equipment. The kit will also include a prepaid shipping label that you can use to send the router back to Verizon. Online Return Process. If you prefer to handle the return process online, you can do so through the Verizon website. Verizon Wireless now offers a service called the Family Loca I need to return a set top box and a rental router from my old place. I talked with someone in returns and they said I can just go to a UPS store and give them my order number and they’ll return it. I don’t have any order numbers in my email and can’t get ahold of customer service over the phone. I ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ... Items bought at a Verizon store, on verizon.
You can,and should return it with all the rest of your "Verizon owned" equipment when you close your account. View solution in original post ... The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got ...The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Companies have different return options to choose from. Ask us about our "no box or no label" and Group Ship® programs. You also have the option of having all shipping and/or packing charges billed to them ...Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important upgrade information: Cisco set-top boxes won't transmit video content for Fios TV service on ...11-30-2023 12:10 AM. I went to a verizon store on 10/7/23 and a sales associate informed me that I was qualified to try their 5g home internet device free for 30 days. I requested two devices to try out. After two weeks I noticed that the 5g internet was not working for our house so I decided to call on 10/15/23 to cancel the service.
Get started. Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location.Failure to return a Verizon router within 30 days of terminated connection attracts a bill of unreturned equipment. Standard bills of unreturned equipment for Verizon are calculated at a daily rate. Users who fail to return a disconnected or old unit router will need to pay a fine every day until compliance.…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Bring the equipment to any corporate Verizon store. Possible cause: Also, you could use the scan function in UPS tracking to have information about the serial.
To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon. Be sure to get a receipt for your records; Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions. View unreturned ...We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.7. Drop off the phone at a Fedex location at your earliest convenience or call Fedex at 800-463-3339 to schedule a pickup from your house. If you discover a Verizon Wireless cellphone you ordered ...
There was no way for me to print the return label, as it had to do with a second box that was sent to me. Trust me , I tried. Customer service told me 15 times that they needed to "escalate" my issue, promised to call me , and nothing ever happened. Nice conversations though. For some reason , t...Master - Level 1. In response to jimmyb. 01-19-200902:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. 1 Like. Reply. Getting started / Community FAQs.Hey Folks, I thought I would vet and share a frustration. Back in October when Verizon (I am on Fios BTW) started offering Home Monitoring and Control here in Virginia, I signed right up - it was a solution that I had actually be looking for. I called Verizon and ordered the super-duper-deluxe sys...
To request a prepaid return mailer to ship us your equi Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device. Verizon has charged me $200 for non return of 24/7 automated phone system: call *611 from your mobile. Print a r Verizon's general return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange wireless devices and accessories. This applies to items bought directly from Verizon, either online, in-store, or over the phone. Most device returns are subject to a $50 restocking fee, although this fee is waived for ... That same day, Monday, Sept. 25th, we went to the If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.Legend. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It’s best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name if possible. Back in September, I cancelled Verizon. I requFirst thing you would want to do is pack everything neaHow do I return my Verizon FiOS set top box? Return Opt The same thing is happening with me. I canceled my service 2 weeks ago and was told I would get a box to return my tower, but still nothing. Plus, I even asked if I could take it to a Verizon store and was told no that I'd be getting a box to return it in. I don't want to be charged the fee so pl... If your Verizon equipment came from an autho Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Estimate shipping costs to your destination with our handy Estimate Shipping Cost tool. Get Started. Closed Now Open Today at 9:00 AM. 722 Dulaney Valley Road. Towson, MD 21204. Dulaney Plaza. (410) 821-0804. (410) 821-0811. [email protected]. for what ever reason a 2nd quantum delivery was made, i n24/7 automated phone system: call *611 from your mo Failure to return in a timely manner will result in you getting a bill for unreturned equipment. Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Can't return device. 02-22-2024 06:35 AM. 1. On the day of setup I was having trouble so I called tech support. They said something's wrong with the device so they'll send a new one. 2. They sent a new device to my parent's house in Delaware. I live in New York and I have always had my own phone number account etc.