Did you know?

Try this procedure…. Turn the ignition on, engine not running. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver's side door. Wait 30-60 seconds with the driver's side door open. Close the driver side door and start the vehicle.Replacing a Cadillac Cue screen will cost around $250. The price may vary depending on the model and year of your car. The repair will include the replacement of the screen as well as labor. The touch screen is the part of the Cadillac Cue system that is most commonly reported to fail.Cadillac CUE is not functioning. Recently I wrote a post about my Cadillac CUE not working on XTS. Well I stumbled across the video above and it seems like I'm not the only one with an issue. Below are a few other posts and Cadillac forums talking about similar issues people are having with their Cadillac CUE. CUE Touche Screen NOT WORKING!2013 ATS cue problems. my 2013 ATS cue and one other thing as gone haywire. what started it was the FOB battery died, I replaced the battery and it started and worked properly, at the same time the radio audio quit, radio functions are on the cue screen but you can't change the frequency it's froze on 87.9. The phone functions quit too, won ...FYI!I have a 2015 ESCALADE platinum and the CUE screen froze. After a reset, it did not work and after I did the hard power reset with battery disconnect, it made it worse and a new HMI and head unit is on order from the dealership.Mar 7, 2022 · cue system cracked/ spidered this will be the third cue screen had it checked dealer wants 1600.00 dollars to replace had I known this SUV had these problems never would had bought it owned a mercedes benz before this I cannot continue to replace this when Cadillac knew this was defective replacement should be free 2014 SRX less than 50,00 milesThe 2017 Cadillac XTS has 1 problems reported for cue interactive screen is unresponsive and random. Average failure mileage is 92,000 miles. CarComplaints.com : Car complaints, car problems and ...D. dgoodrie Discussion starter. 1289 posts · Joined 2016. #1 · Jul 23, 2016. The CUE touchscreen panel is totally black. Touching the screen or the volume controls and home button does nothing. I called OnStar and they routed me to the CUE Helpdesk. The Helpdesk had me perform a system reboot procedure but it wouldn't bring back a visible …The 1940s and 1950s Cadillac LaSalle concept cars gave hope for an eventual LaSalle return. Learn about the 1940s and 1950s Cadillac LaSalle concept cars. Advertisement Even though...Nov 2, 2021 · CUE screen | Cadillac Owners Forum. BEWARE OF SCAMMERS. Anyone trying to get your money should be checked out BEFORE you send anything anywhere. 2014 SRX. CUE screen. I have cue screen problems with no response but I also have another with the unit the screen jumps around then changes screens in rapid fashion.3199 posts · Joined 2004. #2 · Aug 28, 2018. Re: 2014 xts. For erratic electrical operation, always start by ensuring the battery is working properly. If in doubt, have it load-tested; voltage output is not enough. Loose grounds can also cause a lot of strange electrical behavior. One module common to the symptoms you've described is the BCM ...CUE Rescue is the #1 on-site screen repair and replacement service for Cadillac CUE and Chrysler Uconnect infotainment systems in Texas and Utah. Here at Cue Rescue, we understand that your time is valuable. Waiting at the dealership can be time-consuming. In addition, most dealerships charge upwards of $2000 for the same repair or replacement.The Cue Touch Screen is found in 2013, 2014, 2015, 2016, 2017 and 2018 Cadillac models including the ATS, CTS, ELR, Escalade, SRX and XTS. At Circuit Board M...51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...Re: cadillac cue touch screen not working I also experienced the same issue on my 2013 SRX. I have 60K on the vehicle and called Cadillac to see if there was a recall since so many people are reporting the same issue. There was no recall or service bulletin for this problem but obviously its an issue since so many people are having it.Recall List for the 2014 Cadillac SRX. ... 2020 Kia Fortebubbles are spreading in the screen, can't use touch; 2021 GMC Sierra 1500collapsed lifters and bent push rods;I did my own with the $179.00 screen. Trim tools are important as is the 7mm 1/4" drive socket and a skinny Phillips screwdriverand small needle nose pliers. After you remove it from the car, take your time and follow the video, especially when disconnecting and connecting the screen and front panel.However, the GM TAC team did confirm that the software update was supposed to remove the SMS text messaging app from 2018 and 2019 models using the newer CUE. Odd that it removed it from all profiles except “guest”. They also confirmed that they are encouraging the use of Android Auto and Apple Car Play instead.January 10, 2024. Replacing a Cadillac User HOW TO FIX Cadillac Cue System, touch screen not w The screen ribbon cable is secured by a hinging locking clip on the connector. Be gentle with this, you don't want the lock to snap off and fall somewhere. If this happens, it will require a full module replacement at $900. To disengage the clip, simply use the micro ESD pliers to gently lever the tab upwards.I've been having the same issues with the Cadillac cue touch screen system for some time. I've tried several attempts to unlock/unfreeze the system, but the system is still unresponsive. GM should be held accountable for defective parts in a car, that they consider luxury and expensive. The Cadillac CUE class action lawsuit was filed in t angel71rs. 665 posts · Joined 2014. #2 · May 16, 2017. I read in a thread discussing the common dead spot problem with CUE screens that GM had gone to an improved replacement. People were complaining of weeks long waits for a new screen while GM got the improved version released in sufficient quantities to meet demand. The dealer was actually honest with me and said Cadillac

Owners of 2013-2017 Cadillac models with CUE infotainment system sued GM for touchscreen defects. A judge dismissed some claims but allowed others to proceed, including warranty reform and implied warranty of merchantability.I can’t recall the last time people were this intrigued by a (non-Xbox) piece of Microsoft hardware. Announced a little under a year ago amid a deluge of new devices, the Surface D...January 10, 2024. Replacing a Cadillac User Experience (CUE) system can seem like a daunting task for many owners. Cadillac owners have complained about various issues, ranging from touchscreen problems to total system failure. If you're considering CUE repair or replacement, there are some common questions that may come to mind.Repair Service - Cadillac Cue Touch Screen & Center Stack Climate Control. Rated 5.00 out of 5. (1 reviews) $ 499.95. G-SRVCUE. 1 × Repair Service - Cadillac Cue Refurbishment Service. Quantity: Add to cart. Buy Now.

Cars.com Recall Search – (Search by Cadillac Year & Model) Kelly Blue Book – (Cadillac Recall by Model) If your Cadillac CUE is frozen, has a black screen the you may want to follow these steps to perform a hard rest on the Cadillac CUE.To perform a hard reset, follow these steps: a. Press and hold the volume knob, the seek up button, and the power button simultaneously for approximately 15 to 20 seconds. b. The screen may go dark or display a "Cadillac" logo, signifying the reset process. c. Release the buttons and allow the CUE system to restart on its own.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Official recalls have been issued for the 20. Possible cause: We can help residents of Naples, Bonita Springs, Cape Coral, Fort Myers, Estero with .